Shipping & Returns
Shipping Policy
The shipping cost is a flat rate of RM 8 for East Malaysia and RM 12 for West Malaysia.
International shipments (outside of Malaysia) are subject to our standard return policy and an extra RM 35 non-refundable shipping charge. Dahlia's bookstore is not responsible for additional customs clearance charges.
Return & Exchange Policy
We offer refunds and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.
Eligibility for Refunds and Exchanges
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Your item must be unused and in the same condition that you received it.
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The item must be in the original packaging.
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To complete your return, we require a receipt or proof of purchase.
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Only regular-priced items may be refunded, sale items cannot be refunded.